Privacy Policy

Effective Date: August 2025

ROBSON STYLE LTD (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website robsonstyle.com, place an order, or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

Contact details: name, email address, phone number, billing/shipping address.
Account details: login credentials (if you create an account).
Order details: products purchased, payment information (processed securely via third-party providers, we do not store card details).
Technical data: IP address, browser type, device information, and website usage data via cookies.

2. How We Use Your Information

We use your information for purposes including:

Processing and fulfilling your orders.
Providing customer service and responding to inquiries.
Sending order confirmations, shipping updates, and other service-related communications.
Improving our website, services, and shopping experience.
Sending promotional emails or offers (if you have opted in).

3. Sharing Your Information

We do not sell or rent your personal data. We may share limited information only in the following cases:

Payment providers (e.g., PayPal, Stripe) to process transactions.
Shipping companies (e.g., DHL, Royal Mail) to deliver your orders.
Service providers assisting with website hosting, analytics, or marketing.
Legal compliance when required by law or governmental authorities.

4. Cookies & Tracking

Our website uses cookies to improve your browsing experience, analyze traffic, and personalize content. You can manage or disable cookies in your browser settings, but some features of our site may not work properly if you do so.

5. Data Security

We implement security measures to protect your information, including encryption (SSL), firewalls, and restricted access. However, please note that no online transmission is 100% secure.

6. Your Rights

Depending on your location, you may have rights to:

Access and request a copy of the personal data we hold about you.
Correct or update your personal information.
Request deletion of your personal data.
Withdraw consent to marketing communications.

You may exercise these rights by contacting us at payment@robsonstyle.com.

7. International Data Transfers

As we are based in the United Kingdom, your data may be processed in the UK and in other countries where our partners operate. We ensure appropriate safeguards are in place for international transfers.